Responsible Gaming
Gaming Should Be Entertainment
At Stake, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gaming outcomes are determined by chance, and the house always has a mathematical edge. Please only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Stake's gaming services in Australia.
We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to register or access gaming platforms.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gaming activity from family, friends, or partners
- Spending more time and money on gaming than intended
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent on gaming
- Borrowing money to gamble or gambling to pay off debts
- Neglecting work, study, family, or social responsibilities due to gaming
- Failed attempts to cut down or stop gaming
- Using gaming to escape problems, stress, or negative emotions
If you recognise any of these signs in yourself or others, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Stake provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Time-Out Options: Take a break from gaming for a set period
- Account Closure: Permanently close your account if you wish to stop gaming
We strongly encourage you to use these tools proactively to maintain responsible gaming habits.
Support & Help Resources
If you or someone you know is struggling with problem gambling, confidential support and treatment services are available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counselling and support service for problem gambling in Australia
- Gamblers Help: 1800 858 858 – Free telephone counselling service available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk – Free support and treatment for problem gambling
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org – National helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): – German health education centre with gambling support resources
If You Need Help
Do not hesitate to reach out. Problem gambling is a real issue, and help is available. Whether you're experiencing gambling difficulties yourself or are concerned about someone else, professional support services are confidential, non-judgmental, and free.
Contact one of the organisations listed above, or speak with a counsellor today. Your wellbeing is important to us.